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Digital Gold Book 2006: The Vanguard Group Improves Advice Engine, Information Security and the Client Web Experience, says former CIO Tim Buckley
By Beth Stackpole, Contributing Editor
Since being honored in the 2006 Gold Book, Tim Buckley has vacated the role of CIO to head Vanguard's retail client group and high net worth client areas. But before he left the IT role he shared some of the top technology priorities at the trillion-dollar investment firm. Among the major initiatives are improving the interactive advice engine, enhancing information security with multifactor authentication, and several projects in CRM and Web-based client service. Greg MacSweeney is editorial director of InformationWeek Financial Services, whose brands include Wall Street & Technology, Bank Systems & Technology, Advanced Trading, and Insurance & Technology. View Full Bio