The latest version of Adobe LiveCycle Workflow - intelligent-document design software - makes it easier for financial services companies to deploy solutions that effectively create, capture and integrate information across the enterprise, according to San Jose, Calif.-based Adobe Systems. The software integrates document services to improve customer communications, increase internal efficiencies and help meet compliance initiatives, the vendor claims.
LiveCycle now includes business activity monitoring for visibility into business processes, better integration of document security and control capabilities, and the ability to integrate data from bar-coded forms for paper-to-electronic automation, Adobe says.
Ameriprise Financial, formerly American Express Financial Advisors, uses the new LiveCycle software to provide its client advisers with desktop access to a system of business and services forms. "We selected the Adobe LiveCycle platform to streamline the process of opening and servicing new business accounts," explained Steven Guida, vice president of service delivery operations for Ameriprise Financial, in a release.