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To the editor:
Just a note of thanks for your editorial in the October 2005 issue ("BCP: Murphy's Law Applies").
As the BCP director for a national corporation - which, in turn, is a part of an international one - our team was ready to act proactively in time for Katrina in working to identify potential impact areas in both geographical terms and even down to the individual customer and employee. The cycle was repeated for Rita, and today, as I write this, Tammy is hovering off of the Florida coast and we are watching her carefully.
What did we learn? We learned we have done a great deal to be ready. We also learned the homework is never done. BCP is not a project or a single, threaded task - it must become part of a team-based, risk CULTURE to be most effective. That is what we are pursuing and will continue to do.
-Charles W. Bauchat, Vice President, ABN AMRO Mortgage Group, Business Risk and Controls
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