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Profile of Greg MacSweeney

Editorial Director

Member Since: 5/8/2014
Author
Blog Posts: 734
Posts: 205

Greg MacSweeney is editorial director of InformationWeek Financial Services, whose brands include Wall Street & Technology, Bank Systems & Technology, Advanced Trading, and Insurance & Technology.

Articles by Greg MacSweeney
posted in April 2011

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Sybase Integrates Streaming Data and CEP Capabilities for Capital Markets Trading and Risk Analytics

4/13/2011
New integration tools will help capital markets firms aggregate risk across silos.

Customer Service 101: Lessons from Honda, Apple and Bloomberg

4/5/2011
To provide great customer service, an organization needs to be nimble, knowledgeable, available and empowered. Often, service representatives have one, two or even three of these traits, but they rarely exhibit all four.

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