SIZE OF FIRM:
WHO WAS YOUR MENTOR?
WHO INFLUENCED YOU THE MOST IN YOUR CAREER?
WHAT WORK EXPERIENCE HAD THE MOST LASTING IMPRESSION ON YOUR CAREER?
Service-Oriented Architecture (SOA) and real-time delivery of services is the direction in which we're heading. The days of batching up everything nightly to figure out what happened for the day are over. It won't be too long before we do things in real time, which buys us a view into what's happening now rather than waiting until tomorrow. That gives us new decision-making opportunities.
IT Budget:15 percent of operating costs.
Key Technology Management:
Size of Technology Team:80 people: 65 permanent employees, 15 contractors.
Percent of IT Projects Outsourced:10 percent to 15 percent.
Key Technology Partners:PFPC Inc., Investors Bank & Trust, Eagle Investment Systems, Charles River Development.
Success Metrics:We use traditional project measures. We try to look at projects to enable the business and provide shareholder value -- at the end of the day, that's what we're trying to do.
TOP 3 CURRENT PROJECTS
Data Management InitiativeWe're upgrading our data warehouse architecture. We're creating a technology framework that will allow us to bring data in from outside sources through the use of ETL (extraction, translation, loading) tools. We have a scheduler for all processes, and we're feeding the data into the warehouse through traditional data warehouse staging methods. We closed a deal with Eagle Investment Systems, which is our warehouse provider from a portfolio management perspective, and we're using Hyperion for business intelligence and reporting. The goal is to enable the business by providing views into the business that management needs to make effective decisions.
Remote Data Center Build-OutWe're evaluating where to put a remote data center and how to provide extensive bandwidth and connectivity to that data center. We're trying to get our critical assets out of the city into a facility designed to support computers. Having a remote data center will facilitate our upcoming move to 2 International Place, allowing us to redirect circuits instead of moving servers. Also, there are challenges associated with air-conditioning, power and facilities management related to a data center that we can offload to people who spend 24/7 looking at this stuff.
Data GovernanceWe are going through a major initiative to define data in preparation for implementing the data warehouse. Our objective is to have high-quality data in the warehouse right off the bat. We're making clear decisions about what source data or data of record we want to present.