Allianz Phones Homes
When a nearby oil pipe burst, Allianz Global Investors was glad to have MessageOne's crisis communication solution in place for business continuity.
Mystery Shopping for Effective Fraud Prevention
By comparing a combination of mystery-shopper tactics and Web site research against criteria in prevention, detection and resolution of identity fraud events, Javelin Strategy & Research ranked 24 financial institutions on how well they protected customers' identities.
Swiss Regulator Rails on SWIFT
Cory Levine, Wall Street & Technology
Swiss banks have been accused of breaking their country's laws on data privacy, a charge that stems from their involvement in the SWIFT data-sharing debacle that was first exposed in June. According to a Finextra report, Switzerland's federal data protection commissioner, Hanspeter ThÜr, claimed Swiss banks broke national data protection laws by not informing customers